PTS Logo

All your technical solutions in one place.


Emergency Response

If the situation (or the client) demands a quick, thorough response to a problem, incident, or product/service failure, we can help.  We will investigate the problem, do the work required to make it right, produce all the necessary documentation (including client correspondence if necessary), and make sure the situation is resolved.  We can even integrate any design or operational improvements back into existing systems to prevent future recurrence of the problem.

We can help with the following:

  • Product failure investigations
  • Damage mitigation
  • Failure root cause analysis
  • Design improvements based on failure analysis
  • Oversight of field repair/modification
  • Client negotiations and issue resolution
  • Rapid response on-site technical support
  •  

    We provide all the technical expertise needed, not only to resolve the problem, but to represent you and your company with unquestionable technical integrity. 

    help button

    Download a brochure:Download